Reservation payments

A reservation payment sometimes referred to as a holding deposit or advance-rent payment, is a payment you require from the student in order to accept a booking and reserve a room for them.

You are able to set the reservation payment anywhere between £1, €1 or $1 up to three weeks' worth of rent. We believe this is a fair and accessible upfront cost for students to secure a room and is in line with government legislation.

In Ireland, you may wish to take a non-refundable booking fee in order to accept a booking and reserve a room. If this is the case, please contact us at operators@housemates.io.

NOTE: In the UK it is illegal to charge a non-refundable booking fee.